Going the Extra Mile!

We recently moved house to a property with a Silvelox garage door and we were told by the vendors that the electric motor was broken and needed replacing. I contacted BDS having been referred by Silvelox in Italy. From my initial contact with Amanda through to the eventual successful repair by David, they couldn’t have been more helpful, efficient and knowledgeable. Despite being over 170 miles away, David travelled up to our home, diagnosed the issue and replaced some faulty electrical components. He advised us that there was nothing wrong with the motor and the door is now working perfectly. It is increasingly rare to find a company who puts the needs of the customer first and who is happy to literally go the extra mile. I can’t speak highly enough of them and would recommend them without hesitation.

- David Moutrie - Ilkley, West Yorkshire - 12.12.2024

Top-Knotch!

I had the pleasure of working with Blacklock Doors and Security for a service and repair on Silvelox doors, and I couldn't be more impressed with their exceptional level of service. From start to finish, the experience was seamless and professional. David Blacklock’s expertise is second to none; his deep knowledge of Silvelox doors was evident throughout the entire process. He quickly identified the issues and provided an effective solution with remarkable attention to detail. The team's commitment to quality and customer satisfaction is truly outstanding. I highly recommend Blacklock Doors and Security to anyone in need of top-notch service and repairs. Their dedication, expertise, and exceptional service set them apart from the rest.

- Tamalin – Weybridge – 3.9.2024

Highly Recommended

Blacklock Doors and Security (BDS), an extremely helpful and responsive company, that went out of its way to help me solve a number of problems with our Silvelox garage doors. Amanda and David were both very competent and knowledgeable people who listened to our needs and provided quick advice in the first instance with a very successful follow up visit to our property to rectify the issues we had been experiencing. Highly recommended and we will definitely utilize their expertise and services again. Thank you Amanda and David.

- Nigel - Henley on Thames – 7.8.2024

Great Product & Great Back-Up Support from BDS

My Silvelox garage door was installed in 2008 and has provided excellent service. Unfortunately a mice/rat(s) found the lower rubber door seal tasty and did considerable damage that warranted replacement. As the door was manufactured in 2008, I was not confident that I would find replacement parts. I found Blacklock Doors on the internet and with very pro-active help from Amanda, the replacement seal was quickly identified and dispatched. My garage door is now back as it was and should see out many more years’ service. As an ex-engineer, it is clear that Silvelox make quality products that last and that Blacklock Doors are only willing to assist. In summary, great product and great backup support from Blacklock Doors & Security.

- Paul & Liz - Powys - 26.6.2024

Highly Recommended

We have 2 smaller and 1 large Silvelox garage doors and had major problems over the years with doors not working properly e.g. not closing, bouncing back, not opening and the latest was that the pull mechanism failed. We had another company dealing with it in the past and although the doors were open and closing afterwards, dangerous shortcuts were made. The opening mechanism of the passenger door incorporated in one of the doors was made inactive and therefore we were unable to open this door from the outside. The safety features were disabled so that the garage doors still would close or open even if car or (worse) a person was standing in it's way. Highly dangerous. It was extremely difficult to get an engineer out despite multiple phone calls. Fortunately we found BDS - Blacklock Doors. They were a pleasure to work with, very reliable (arrival exactly on time on agreed appointment and very very skilled). The company was located quite a distance away, but this was no problem. We are very happy with the work of David and Amanda and very pleased that our doors are functioning again, as they should do. Highly recommended. Many thanks for you professional help.

- Henk Mulder - Warwick - 10.4.2024

David Blacklock is your man !

If you need someone who knows Silvelox in the UK then David Blacklock is your man. It’s rare to find someone of his experience with fluency in the multiple skills and talents needed to know what makes these doors work and how to install, maintain and repair them properly. The Silvelox brand essentially represents the best garage doors that money can buy and I’d highly recommend his company BDS for anyone in need of Silvelox support. With David and Amanda’s help I’m confident that the doors we own can now stay that way for many years to come.

- Glenn & Karen - Malton, Yorks - 10.5.2024

Many thanks for being there!

We had a beautiful Silvelox garage door fitted 3 years ago by a local firm. It never functioned properly, either it didn’t completely close or it refused to open or stopped halfway. We gave up trying to get the installers to correct the problem so after it ground to a halt one day recently with a shuddering noise we were delighted to find that there was a Silvelox expert in this country. We called Amanda and David and never looked back. We felt immediately in the hands of professionals and from our initial contact to the very speedy resolution of our previously badly fitted garage door we were delighted with the result. We couldn’t recommend BDS Ltd enough. Silvelox garage doors are a clever and beautiful product but they have to be fitted by someone with the relevant experience. Enter BDS. Many thanks for being there!

- Olivia and Stewart - Bognor Regis - 26.2.2024

Finally – a fully functioning garage door !

Our garage door has been malfunctioning for four years and we were considering having to purchase a new one as we could not find an enterprise willing to take on the repair. My new builder offered to do some research and came up with the highly recommended BDS. David and Amanda run a tight and efficient ship and assured us that they would do all they could to save us from buying a new door. David was able to diagnose and rectify the multiple issues and thanks to him and Amanda we finally have a fully functioning garage door.

- Lou - London - 29.1.2024

Fantastic Service

I had a Silvelox garage door installed in 2010, which worked perfectly until it didn’t. The original installer was no more and after several local garage door installers could not help me, I found BDS. They were amazing from start to finish. Amanda took my call. She is very knowledgeable and got all the information needed for David to fix my problem. David followed the call up to ensure he had all the correct parts. The problem was diagnosed before he even turned up and all was fixed in one efficient visit. I can’t recommend them highly enough. Thank you for your fantastic service.

- Matt - Horsham, W.Sussex - 27.1.2024

The Silvelox Fox

We had our Silvelox front door installed in 2012, the company we used is no longer around and over the last few years the lock mechanism had got stiffer and stiffer to the point we were worried that we might snap the key in the lock. I tried contacting some local companies but no one had the knowledge or expertise in Silvelox front doors. Luckily one of them mentioned David and BDS as the go to person for Silvelox in the UK. Thank goodness. David came out to service the door and he was able to ease the lock mechanism and it's as good as new, if not better! On top of that he's a thoroughly nice guy. First class service all round, thank you David and Amanda.

- Mr & Mrs Rowe, East Horsley, Surrey - 14.11.2023